Customer Service

Customer service

Reliable, competent and close
Together with our local partners, our expert technical support team is on hand to provide you with comprehensive support and advice as well as outstanding customer service with maintenance and repair services. Our close-knit service network of experienced service technicians and workshops supports you worldwide with consistently high quality standards in emergencies, safety inspections and preventive maintenance. This means that your machine can permanently master the high demands and wear-intensive stresses with maximum safety, performance and availability.

 

Instruction and handover

It is a matter of course for us to provide comprehensive instruction on our constantly evolving machines when they are handed over. Our qualified personnel explain in detail all innovations and special features for safe and efficient operation.

 

 

 

Initial inspection

The initial inspection of a concrete pump is due after 100 operating hours and is completely free of charge for you. Especially after the first few uses, discrepancies can be rectified or operating errors discovered and corrected. For this purpose, all essential areas and functions are checked in accordance with our machine-specific operating and service instructions. You will then receive the results in a clear status report.

Maintenance
Inspection ( StÜ)
Oil management
Technical support
Contact us